General terms & Conditions

Version 1.1 - On 24-08-2018 this page has been updated.

At Dutchies.Today we strive for high quality in everything we sell and everything we do.
Below you will find our terms and conditions.
The company has its office in Järvsand, the organisation number is 19630205-1450, VAT SE630205145001

Contact information:
Mail: info@dutchies.today
Address: Järvsand 340, 833 95 Strömsund, Sweden


Payments

We only accept payment in advance by either Paypal checkout (MasterCard, Visa etc.) or Wire transfer/Swish

Shipping & Returns

At Dutchies Today we have a 14 days change & return policy.

Please read our Shipping & Returns page for more information.

Means of delivery

We work together with PostNord and DHL. For delivers to countries inside the european union we work with DHL.

Responsibility during delivery

We take full responsibility for any goods that get either damaged or lost during the delivery to you. If you choose to return anything to us you are then responsible for the goods until it has been safely received by us. Make sure to wrap return items carefully and use the original packaging.

If you discover that an item has been damaged during transportation, you must carefully write this down on the delivery note when you accept the item. Please contact us as soon as possible with a photo of the damged item and we will help you further.

Parcels that are not collected

If an ordered parcel is not collected we will still charge the customer for the original postage and the return handling fees. Additional freight costs, according to the current delivery price list, are also charged for large parcels.

Complaints

If you have any complaints or comments relating to any of our products, or if you wish to return an item that you are not happy with, always contact our customer services at info@dutchies.today.

Force Majeure

In some instances beyond our control, we may be unable to fulfil our obligations in these terms and conditions. This could be due to; legal changes, government actions, industrial actions, fire, flooding, an act of war, terrorism, sabotage, larger accidents or similar situations.

Personal information / Privacy policy

All personal information given to Dutchies.Today is dealt with respectfully and in strictest confidence. 

We only collect and use the information that we and our connecting partners need to be able to process your order. 

Please read our privacy policy page for more information.